We are seeking a Collection Representative to join our Finance team, responsible for managing corporate collections, following up on outstanding payments, and ensuring timely cash inflow in line with company policies and financial controls.
The role requires strong communication skills, attention to detail, and the ability to deal professionally with corporate clients.
Key Responsibilities:
- Follow up on outstanding receivables with corporate clients, insurance companies, and business partners.
- Prepare and maintain aging reports and collection status updates.
- Coordinate with Sales, Operations, and Finance teams to resolve billing and payment issues.
- Issue payment reminders and follow up through calls, emails, and official correspondence.
- Reconcile customer accounts and investigate discrepancies.
- Ensure collections are processed in compliance with company policies and financial procedures.
- Maintain accurate records of all collection activities.
- Escalate overdue or high-risk accounts when necessary.
- Support month-end closing activities related to accounts receivable.