We are a UK-based company looking for a highly professional Customer Service / Dispatcher / Admin Support Specialist to join our team remotely from Egypt.
You will handle incoming and outgoing calls, WhatsApp and web-chat communication, scheduling and dispatching bookings, managing administrative tasks, and providing day-to-day operational support.
This role requires excellent English communication skills, strong organisation, a professional attitude, and the ability to work under pressure while maintaining accuracy and high service standards.
High-level English (spoken & written) – MUST• Strong communication skills and customer service background• Experience in customer support, call center, admin or dispatching• Ability to work remotely and independently• Strong computer skills (Google Sheets, CRM systems, WhatsApp Web, etc.)• Problem-solving and ability to handle pressure• Strong organizational and time-management abilities• Professional attitude and ability to learn quickly• Quiet workspace and stable internet connection• Ability to work full-time 8-hour shifts Candidates must demonstrate strong English proficiency due to the nature of the role.Bachelor’s Degree – RequiredMaster’s Degree or MBA – Preferred