- Analysis and requirements gathering: Analyze business processes to determine ERP system needs and gather requirements from various departments.
- Implementation and customization: Configure, customize, and implement ERP solutions, including developing user-friendly interfaces and integrating the system with other applications.
- System management: Oversee the day-to-day operations of the ERP system, including performing diagnostic tests, resolving issues, and managing user access and security.
- Upgrades and maintenance: Manage system upgrades, patches, and installations to ensure the system is up-to-date and performing optimally.
- Support and Training: Provide first level support, Troubleshoot technical problems and train end users on how to use the system effectively.
- Documentation and reporting: Maintain system documentation and create reports based on ERP Data to help with analysis and decision making.
In-depth knowledge of ERP systems (e.g., Oracle, Odoo, SAP, Microsoft Dynamics).Strong understanding of business processes in areas like finance, HR, and supply chain management.Technical skills, including experience with system configuration, customization, and potentially programming or scripting.Project management and problem-solving skills.Excellent communication and training abilities.An educational background in a related field like computer science, IT.