الوظائف / وظائف خدمة عملاء / وظائف خالية customer service representative

وظائف خالية customer service representative

مصر - القاهرة
الراتب: قابل للتفاوض
Respond to customer inquiries via phone.
 Resolve product or service issues promptly and professionally.
 Maintain a high level of product knowledge to provide accurate information.
 Process orders, forms, applications, and requests.
 Handle customer complaints and escalate issues when necessary.
 Follow up with customers to ensure resolution and satisfaction.
 Document interactions and maintain detailed records.
 Collaborate with other departments to resolve complex issues.
 Meet or exceed performance metrics such as response time and customer satisfaction.
Receive incoming materials and goods, verifying their conformity with purchase orders and invoices.
Arrange and store items systematically according to the approved storage system.
Issue materials based on approved requisitions and record them accurately.
Monitor stock movement and continuously update inventory records (manually or via inventory systems).
Perform periodic, monthly, and annual physical inventory counts, identifying any discrepancies.
Prepare regular reports on stock status.
Coordinate with the showrooms to ensure availability of essential materials
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تاريخ النشر: اليوم
الناشر: Forasna
تاريخ النشر: اليوم
الناشر: Forasna