- Handle the processing of all DD files and related reports, including Opus check payments and error handling, by reviewing daily transactions and ensuring accuracy to maintain smooth financial operations.
- Track the issuance of refunds for both companies by updating requests received from the operations team to ensure timely and accurate reimbursement.
- Analyze and settle all unidentified and unapplied receipts across all business lines by coordinating with relevant departments to identify customers and clear outstanding balances daily, ensuring financial accuracy.
- Handle the settlement of all pending life dues (future dues) by tracking outstanding payments and processing settlements to maintain accurate financial records.
- Adapt deposit processing and handle all inquiries regarding down payments for bancassurance channels by validating transactions and resolving discrepancies to streamline payment processes.
- Assist in the settlement of all corporate life policies by ensuring proper reconciliation and processing transactions efficiently to support policy management.
- Identify discrepancies between Oracle and Opus records by analyzing transaction data and collaborating with concerned departments to ensure accurate financial reporting.
- Support the team with additional tasks or reports by assisting in financial reconciliations and operational improvements to enhance efficiency.
- Handle emails and complaints from customer service and other departments by investigating issues and providing resolutions to improve service quality.
- Assist sales in submitting new business applications by verifying financial requirements and ensuring compliance with company procedures to facilitate smooth onboarding.
Bachelor’s degree in accounting, Finance, or a related field.3 – 5 years of experience in the accounting and cash management field.