Job Title: Quality Assurance Specialist/Coordinator

Department: Quality Assurance

Reports To: Head of Quality Assurance / Supervisor

Job Summary:

The Quality Assurance Assistant/Coordinator provides administrative, operational, and technical support to the Quality Assurance (QA) department. This role ensures the smooth functioning of QA processes by assisting in documentation, audits, compliance activities, and coordination between departments. The ideal candidate is detail-oriented, organized, and possesses strong communication and problem-solving skills.

Key Responsibilities:

1. Administrative Support:

• Maintain and organize QA documentation, including Standard Operating Procedures (SOPs), work instructions, and quality records.
• Schedule and coordinate QA meetings, including preparing agendas, taking minutes, and tracking action items.
• Assist in the preparation of reports, presentations, and dashboards for the QA team and senior management.
• Manage the QA department’s calendar, including scheduling audits, inspections, and training sessions.

2. Documentation and Record-Keeping:

• Ensure all QA documents are up-to-date, accurate, and compliant with regulatory standards (e.g., ISO)
• Maintain records of non-conformities, corrective actions, and preventive actions (CAPA).
• Assist in the development, review, and revision of QA policies, procedures, and manuals.
• Organize and archive QA records for easy retrieval during audits or inspections.

3. Audit and Compliance Support:

• Assist in the preparation and execution of internal and external audits.
• Track audit findings and follow up on corrective actions to ensure timely resolution.
• Support compliance activities by ensuring adherence to regulatory requirements and industry standards.
• Maintain audit schedules and ensure all necessary documentation is ready for review.

4. Coordination and Communication:

• Act as a liaison between the QA department and other departments.
• Communicate QA updates, changes, and requirements to relevant teams.
• Coordinate with external stakeholders, such as suppliers or regulatory bodies, as needed.
• Facilitate training sessions on QA processes and procedures for employees.

5. Quality Improvement Initiatives:

• Assist in the implementation of quality improvement programs and initiatives.
• Collect and analyze data to identify trends, root causes, and areas for improvement.
• Support the QA team in developing and implementing best practices.

6. General QA Support:

• Assist in the inspection and testing of raw materials, in-process goods, and finished products as needed.
• Support the QA team in investigating customer complaints and quality issues.
• Perform other duties as assigned by the QA Manager or Head of QA.

Benefits:

• Very Competitive Salary
• Great career growth opportunities
• Social Insurance
• Medical Insurance
• Morning Fixed Shifts

How to Apply:

If you’re passionate about providing great experience and want to be part of our team, we’d love to hear from you! Please submit your application.