- Gather, analyze, and document business requirements from stakeholders.
- Identify areas for process improvement and recommend solutions.
- Develop reports, dashboards, and presentations to communicate insights.
- Monitor and evaluate implemented solutions for effectiveness.
- Monitor and track job orders
- Monitor and follow up complains
- Follow up tech KPI`s
Bachelor's degree.Proven experience as a Business Analyst or in a similar role.Strong analytical, problem-solving, and critical-thinking skills.Proficiency in data analysis tools (Excel, PPT, etc.).