About us:

• "Novochem" is a factory for manufacturing and marketing chemical and petrochemical construction materials that used in building and construction industries and backed-by a group of companies and investors.
• Our products are manufactured according to the most recent recognized standards worldwide with consulting of Egyptian and European Expertise.

Job Summary:

Are you a master of organization and efficiency? 

At Novochem, we’re looking for a detail-oriented Order Processing Specialist with 2–3 years of experience to join our dynamic team!

Your Mission:
- Process and manage customer orders accurately and in a timely manner.
- Generate a daily dispatching plan to ensure efficient delivery schedules.
- Coordinate internally with production, R&D, warehouse and sales teams, externally with logistics contactors and even the 3PL entities to ensure smooth order fulfillment.
- Maintain and update order records in the company’s system.
- Communicate with clients to confirm order details, delivery schedules, and any changes.
- Monitor inventory levels and assist in inventory management.
- Handle order-related queries and resolve discrepancies.
- Generate regular reports on order status and performance metrics.