Receivables Management
- Oversee the accurate and timely issuance of invoices and credit memos.
- Monitor accounts receivable aging and ensure timely collections to maintain a healthy cash flow.
- Develop and implement collection strategies to reduce overdue balances.
Team Leadership
- Supervise and train the accounts receivable team to maintain high standards of performance and productivity.
- Assign tasks and set objectives for the team members to achieve departmental goals.
- Conduct regular performance reviews and provide constructive feedback.
Customer Account Management
- Ensure all customer accounts are accurately maintained and reconciled.
- Address and resolve escalated disputes or discrepancies related to invoices or payments.
- Maintain strong relationships with customers to facilitate smooth collections.
Policy Compliance
- Ensure adherence to company policies, internal controls, and regulatory requirements related to accounts receivable.
- Collaborate with internal and external auditors during audits and reviews.
Process Optimization
- Identify opportunities to automate and streamline accounts receivable processes for greater efficiency.
- Work closely with other departments to improve order-to-cash workflows.
Education:A bachelor’s degree in Accounting, Finance, or a related field is required. A professional certification such as CPA, CMA, or equivalent is preferred.Experience:A minimum of 7-10 years of relevant experience in accounts receivable or financial operations.At least 2 years in a supervisory or team leadership role.Technical Skills:Strong proficiency in ERP systems (e.g., SAP, Oracle, or similar platforms).Advanced knowledge of Microsoft Excel, including data analysis and financial modeling.Familiarity with financial regulations and compliance standards.Soft Skills:Excellent communication and interpersonal skills for managing team members and engaging with customers.Strong analytical and problem-solving abilities to handle complex accounts and disputes.Leadership and team management capabilities to motivate and guide the accounts receivable team.High attention to detail and accuracy in handling financial data.Competencies:Ability to work under pressure and meet tight deadlines.Proactive mindset with a focus on continuous improvement of processes.Strong organizational skills for managing multiple tasks and priorities effectively.