• supervision, training and coordination of food and beverage employees
• monitoring staff rosters, performance and resolving any grievances
• preparing displays and presenting stock, including specials
• taking reservations, greeting and seating guests
• maintain stock control
• practicing proper workplace health and safety procedures
• communicate effectively with customers and fellow staff
• respond to customer requests in a professional and timely manner
• promote the employer’s services and facilities to the customers when
appropriate
• assist in maintaining customer services standards set by the employer
• ensure that work area complies with the highest standards of cleanliness
• ensure that customers are served in a professional and diligent manner
• confer with managers to coordinate activities with other establishment
sections
• other incidental and peripheral duties as requested by the employer
Bachelor's degree in business administration or hospitality is advantageous.Experience: 5 :7 Years as a supervisor in the hospitality industry.The ability to work in a fast-paced environment.The ability to stand for extended periods.Strong management skills.Excellent organizational skills.Effective communication skills.Exceptional customer service skills.