Who are we?

Konecta is a leading innovative global service provider in customer management business

process outsourcing, with 130,000 passionate employees working in 30 languages across 4

continents and 25 countries.

Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of

end-to-end customer management solutions – including acquisition, retention, customer service,

technical support, and collection – all based on a sustainable business model. These services

are built on a portfolio of world-class expertise covering customer experience and process

management, digital solutions and cutting-edge technologies.

Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with

more than 500 clients, covering some of the biggest names in telecoms, energy, banking,

mobility, retail, and e-commerce.

The ideal candidate will provide top-level assistance for high level executives. They should be well-organized and be comfortable scheduling meetings and responding to emails on the executive's behalf. Lastly, this individual should be able to draft documents and help the executive with any necessary meeting preparations.

Responsibilities

• Calendar management for executives
• Aid executive in preparing for meetings
• Responding to emails and document requests on behalf of executives
• Draft slides, meeting notes and documents for executives
• Assist the executive in managing and tracking various projects, ensuring timely completion and achieving desired outcomes.
• Coordinate with internal and external stakeholders to ensure smooth project execution
• Plan and coordinate domestic and international travel arrangements, including booking flights, accommodations, and ground transportation.
• Manage travel itineraries and ensure smooth travel experiences

Qualifications

• 1 - 3 years experience is a must
• Bachelor's degree or equivalent experience
• Proficient in Microsoft Office suite & Google Suits
• Experience in managing multiple priorities, administrative coordination, and logistics
• Well-organized, detail-oriented, ability to multi-task with great follow-up skills
• Strong written and verbal communication skills