Job Summary:
The Sales Account Manager is responsible for managing and growing customer relationships, prospecting and generating leads, and meeting sales targets for Aura-Tech’s IP Telephony, Contact Center Solutions, and other VoIP/Telecom & IT products. This role focuses on providing excellent customer service and ensuring client satisfaction, while actively identifying and pursuing new sales opportunities.

Key Responsibilities:

• Manage a portfolio of accounts to achieve long-term success by developing positive relationships with clients.
• Generate new leads through prospecting, networking, and maintaining existing customer connections.
• Actively engage with potential clients, presenting Aura-Tech’s offerings in Unified Communications, Contact Centers, and IT solutions.
• Meet or exceed monthly and quarterly sales goals.
• Prepare and deliver tailored sales presentations to diverse audiences, demonstrating an in-depth understanding of customer needs.
• Negotiate contracts, manage pricing schedules for quotes, promotions, and execute agreements with prospective clients.
• Resolve customer complaints in a timely and effective manner, ensuring high levels of client satisfaction.
• Track and report on sales metrics, including sales forecasts, pipeline activity, and quarterly results.
• Prepare weekly and monthly reports on sales activities and achievements.