- Preparing new computers with the operating system and the needed applications
- Resolving all issues of Computers and Peripherals
- Responding to queries via email, or phone
- Resolving problems with networks and other computer systems
- Diagnosing system errors and other issues
- Following up with staff to ensure full resolution of issues
- Running reports to analyze common complaints and problems
- Remotely accessing hardware or software for clients to make changes and fix problems
1- Educational Background:- Bachelor of Engineering OR Information Systems OR Computer Sciences.2- Years of experience:- from 3 to 5.3- Proficiency in Computer Programs:-MCSE 2012 OR 2016 Microsoft Certificate ( Must )A+ & N+ Courses4- Excellent command of English and Arabic Languages is a must.5- Other Skills:- Preferred CCNA