Collection Specialist

Accounts Receivable Management:

  •   Monitor and manage accounts receivable balances for all customers.
  •  Maintain accurate and up-to-date records of customer accounts and payment status.
  •   Prepare and send out invoices, account statements, and payment reminders to customers.
  •   Collection Activities: o Conduct regular follow-up with customers via phone, email, and other communication channels to ensure timely payment.
  •   Develop and implement effective collection strategies to reduce outstanding receivables.
  •  Negotiate payment plans with customers experiencing financial difficulties.
  •  Dispute Resolution: o Investigate and resolve any payment discrepancies or disputes in a timely and professional manner.
  • Coordinate with the sales and customer service teams to address and resolve customer issues affecting payment. 
  •  Reporting and Analysis: o Prepare and present regular reports on accounts receivable status, collection activities, and aged debt to the Finance Manager. 
  •  Analyze trends in accounts receivable and provide recommendations for improvement. 
  • • Customer Relationship Management: o Build and maintain strong relationships with customers to facilitate effective collections and address any concerns. o Provide exceptional customer service by responding promptly to inquiries and maintaining a professional demeanor. 
  •  Compliance and Documentation: o Ensure compliance with company policies and procedures related to accounts receivable and collections. o Maintain accurate and organized documentation of all collection activities.

 Education:  Bachelor’s degree in finance, Accounting, Business Administration, or a related field. Experience:  Minimum of 3 years of experience in collections, accounts receivable, or a related role within the FMCG industry. • Skills: Strong understanding of accounts receivable processes and best practices.  Excellent communication and negotiation skills. o Proficient in using accounting software and Microsoft Office Suite (especially Excel) Ability to analyze data and prepare detailed reports. Strong organizational skills and attention to detail. • Personal Attributes:  Customer-oriented mindset with the ability to build and maintain strong relationships.  Proactive and self-motivated with the ability to work independently.  Strong problem-solving skills and the ability to handle difficult situations professionally
تاريخ النشر: ٧ نوفمبر ٢٠٢٤
الناشر: Wuzzuf .com
تاريخ النشر: ٧ نوفمبر ٢٠٢٤
الناشر: Wuzzuf .com