Accounts Receivable Management:

•   Monitor and manage accounts receivable balances for all customers.
•  Maintain accurate and up-to-date records of customer accounts and payment status.
•   Prepare and send out invoices, account statements, and payment reminders to customers.
•   Collection Activities: o Conduct regular follow-up with customers via phone, email, and other communication channels to ensure timely payment.
•   Develop and implement effective collection strategies to reduce outstanding receivables.
•  Negotiate payment plans with customers experiencing financial difficulties.
•  Dispute Resolution: o Investigate and resolve any payment discrepancies or disputes in a timely and professional manner.
• Coordinate with the sales and customer service teams to address and resolve customer issues affecting payment. 
•  Reporting and Analysis: o Prepare and present regular reports on accounts receivable status, collection activities, and aged debt to the Finance Manager. 
•  Analyze trends in accounts receivable and provide recommendations for improvement. 
• • Customer Relationship Management: o Build and maintain strong relationships with customers to facilitate effective collections and address any concerns. o Provide exceptional customer service by responding promptly to inquiries and maintaining a professional demeanor. 
•  Compliance and Documentation: o Ensure compliance with company policies and procedures related to accounts receivable and collections. o Maintain accurate and organized documentation of all collection activities.