Role purpose:

•    Support dockerized Java application 24/7 over clustered Linux environment including sql execution.
•    Deliver new application releases using GoCD pipelines. 
•    Support the delivery manager in delivery run train and testing team in application functional testing and validating the results/error-messages.
 

Key accountabilities and decision ownership:

•    Application buildup on cloud solution AWS.
•    System integration and implementation of Kubernetes.
•    Delivering new featurs to the end customer using DevOps CICD tools ( jankins , GitHub ).
•    Perform solution buildup by authorizing, validating (changes, upgrades, patches and migrations) & Implementation.
•    Follow the agreed support model ( first line KT, using pre-production environment for testing activities before go-live, etc).
•    Update the technical documentation and the team knowledge base
•    Follow-up on the daily health checks and fix problems once they appear on a server. 
•    Keep up to date with the new product versions and new releases. 
•    Automating or scripting manual tasks
 

Core competencies, knowledge, and experience:

•    Solid Linux/Unix administration experience
•    Cloud knowledge ( AWS, Azur, GCP,..etc )
•    Understanding and experience with Cloud based systems such as SaaS, Containerization & Microservices.
•    Experienced with DecOps tools:
-    Continuous Integration & Delivery Tools (Jenkins/GoCD)
-    VCS (Git/SVN).
-    configuration management tools (ansible).
-    GitHub
•    Understanding ITIL/ITSM guideline
•    Fair experience with Jira and Confluence.
•    Fair experience with working in an Agile environment (Scrum, SaFe).
•    DBA knowledge overview (SQL,Oracle)
•    Development skills using (shell scripting, PERL, Python, Ruby On Rails, Java, JavaScript) would be desirable.

Technical / professional qualifications: professional qualifications:

•    Bachelor of Engineering / computer science or related discipline
•    1-2 years IT Support, system administration & Operation & web/software development experience 
•    Strong Troubleshooting and problem solving skills  
•    Fluent English both oral and written is a must. 
•    Ownership and commitment attitude 
•    Excellent analytical thinking skills  
•    Handling multi-tasks  
•    Ability to work under Pressure
•    Ability to lead the investigation with third parties
•    Excellent communication skills and presentation skills.
•    Self motivated, detail-oriented 
•    Willing to work on shift basis and On-call.
Technical qualifications: 
•    Understanding Mainly Proxies logic and/or Software's like Apache, Squid ..etc.
•    Scripting or programming languages
•    Understanding Networking fundamentals and Network Troubleshooting Skills
•    Troubleshooting experience with Java applications.
•    Ability to document process flow diagrams.
•    Familiar with systems integration.
•    Knowledge of REST/SOAP APIs
•    Working knowledge of monitoring, alerting systems and log streaming 
•    BMC Remedy experience is desirable

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