Role purpose:
• Support dockerized Java application 24/7 over clustered Linux environment including sql execution.
• Deliver new application releases using GoCD pipelines.
• Support the delivery manager in delivery run train and testing team in application functional testing and validating the results/error-messages.
Key accountabilities and decision ownership:
• Application buildup on cloud solution AWS.
• System integration and implementation of Kubernetes.
• Delivering new featurs to the end customer using DevOps CICD tools ( jankins , GitHub ).
• Perform solution buildup by authorizing, validating (changes, upgrades, patches and migrations) & Implementation.
• Follow the agreed support model ( first line KT, using pre-production environment for testing activities before go-live, etc).
• Update the technical documentation and the team knowledge base
• Follow-up on the daily health checks and fix problems once they appear on a server.
• Keep up to date with the new product versions and new releases.
• Automating or scripting manual tasks
Core competencies, knowledge, and experience:
• Solid Linux/Unix administration experience
• Cloud knowledge ( AWS, Azur, GCP,..etc )
• Understanding and experience with Cloud based systems such as SaaS, Containerization & Microservices.
• Experienced with DecOps tools:
- Continuous Integration & Delivery Tools (Jenkins/GoCD)
- VCS (Git/SVN).
- configuration management tools (ansible).
- GitHub
• Understanding ITIL/ITSM guideline
• Fair experience with Jira and Confluence.
• Fair experience with working in an Agile environment (Scrum, SaFe).
• DBA knowledge overview (SQL,Oracle)
• Development skills using (shell scripting, PERL, Python, Ruby On Rails, Java, JavaScript) would be desirable.
Technical / professional qualifications: professional qualifications:
• Bachelor of Engineering / computer science or related discipline
• 1-2 years IT Support, system administration & Operation & web/software development experience
• Strong Troubleshooting and problem solving skills
• Fluent English both oral and written is a must.
• Ownership and commitment attitude
• Excellent analytical thinking skills
• Handling multi-tasks
• Ability to work under Pressure
• Ability to lead the investigation with third parties
• Excellent communication skills and presentation skills.
• Self motivated, detail-oriented
• Willing to work on shift basis and On-call.
Technical qualifications:
• Understanding Mainly Proxies logic and/or Software's like Apache, Squid ..etc.
• Scripting or programming languages
• Understanding Networking fundamentals and Network Troubleshooting Skills
• Troubleshooting experience with Java applications.
• Ability to document process flow diagrams.
• Familiar with systems integration.
• Knowledge of REST/SOAP APIs
• Working knowledge of monitoring, alerting systems and log streaming
• BMC Remedy experience is desirable
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