Job Summary:
- Provides technical and functional support throughout ( chatting , over the phone or online meeting) in the areas of ERP systems administration, problem resolution, support, process mapping, system testing and development, security access, and training with Good Knowledge in SQL Server
Job Description
- Solving clients’ problems throughout online meeting , chatting or over the phone
- Assists in developing procedures to ensure integrity of ERP system and databases
- Develops and implements project plans for ERP functional support tasks
- Works as a system analyst with key personnel to help define user needs and develop data processing solutions
- Develops and presents training materials for end users
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
- Improves system performance by identifying problems
V.Good knowledge in accounting+3 years of experience as ERP customer specialistGood knowledge in ERP systemsGood Knowledge in SQL ServerPreferred to have previous experience in accounting systemsExcellent Communication SkillsExcellent Training & analysis Skills