A customer service representative is required for a real estate company in 6 October City.

• Resolves problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution
• Successful candidate should be able to handle all customers inquiries received timely and professionally.
• Understanding customers' needs and identifying their problems.
• Demonstrates a positive, enthusiastic, friendly attitude.
• Experience in real-state is must
• Multitasking and time management.
• Keep records of customer interactions, process customer accounts and file related documents and reports.
• Preparing a customer database and updating it
•  Develop executive plans to achieve the company’s goals.
•  Providing creative suggestions to improve the level of service.
• Building a successful business relationship with customers.
•  Develop solutions to existing or expected problems within available limits.
•  follow up with clients on the latest construction developments in the units.
• Follow up on everything new about the company and deliver it to the customer (new projects and finishing offers).
•  Follow up on the deliverables plan.
•  Preparing the required reports