1. Handle Charge back cases by receiving all dispute cases, organizing with service provider (Tax – Customs – Mts) and follow up to get their approval to refund the outstanding Amounts to the beneficiaries.
2. Communicate with Service Providers and Banks daily for any requirements and support.
3. Supervising solving and handle the problems of Banks to facilitate their daily workflow.
4. Handle service providers problems / banks and provide them with their required data and follow up with them chargeback case.
5. Handle Tax, customs, all the company services and other accounting units for daily clarifications needed for their daily processes and settlement issues.
6. Research transactions within various systems to assess validity of chargebacks.
7. Utilize web-based vendor portals to upload chargeback defense documentation.
Bachelor’s degree in commerce (Accounting, Business administration majors are preferred)Minimum 2 years of relevant experience.Previous experience in accounting and experience with government procedures are preferred. Languages- English: Very good command of (Speaking, reading, and writing). - Arabic: Native command of (Speaking, reading, and writing).