- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
Minimum 2 years of experience as a Collection Specialist or similar role.Knowledge of billing procedures and collection techniques (e.g. skip tracing)Excellent Negotiation skills .Excellent Communications with clients.Familiarity with laws related to debt collection (e.g. FDCPA)Working knowledge of MS Office and databases.Very Presentable.Patience and ability to manage stress.Excellent communication skills (written and oral).Problem-solving skills.Maximum Age is 30.comfortable with our office Location in Nasr City.