- Responding to customer queries in a timely and accurate way.
- Acknowledging and resolving customer issues.
- Managing complex customer incidents through to resolution.
Benefits:
• Attractive Salary + Bonus + internet allowance
• Fully paid training.
• All equipment provided.
• Option to work from home.
• Social and Medical insurance.
• Healthy work environment.
• Transportation provided.
+ Guaranteed Career Progression!
Fluency in English is a MUST.Egyptians Only.Graduates , drop outs and gap years only.Previous experience within Fixed Line/Broadband/Mobile environment.Experience managing complex customer incidents through to resolution.Knowledge and experience of ITIL best practices.Graduates only.Minimum age required is 18 years old and Maximum age 45 years old.