- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support
- In charge of delivering the unit to the client.
Bachelor's degree in business administration or any related field.Minimum 2-4 years of relevant experience, Real estate background is a mustStrong communication& problem-solving skillsAdaptabilityExcellent knowledge in Microsoft office programs.Excellent command of English.