• Track daily employee attendance: who came, who's absent, who's late, and who is actually working. Follow up firmly and report to management.

• Handle hiring paperwork for new employees, including employment contracts and onboarding documents, and make sure everything is signed and filed.

• Handle offboarding paperwork, including clearance forms and end-of-service documents.

• Draft professional documents, official letters, and formal correspondence.

• Communicate with clients by phone, email, and messages in a polite, professional way, and respond promptly to their inquiries.

• Prepare price quotations and offers and send them to clients.

• Follow up on the sales team's daily route plans and client visits.

• Follow up on client payments and collections until they're paid.

• Receive checks and payments and verify them carefully: amount, date, name, and signature.

• Hold company custody (petty cash, documents, assets) with full accountability.

• Handle paperwork and procedures at government offices (social insurance, tax authority, labor office) when needed.

Requirements

• minimum 3 years of experience in an administrative, HR, or office role.

• Strong personality, able to follow up with employees and hold them accountable.

• Excellent writing skills, with the ability to draft clear, well-structured official documents and letters.

• Confident and professional with clients, with no hesitation dealing with them by phone or in person.

• Good understanding of basic accounting, cash handling, and checks.

• Trustworthy and reliable enough to be responsible for company cash and assets.

• Familiar with HR documents and Egyptian government procedures.

• Proficient in MS Office, especially Word and Excel.

• Strong Arabic. Good English is a plus.

• Willing to go out for government offices and errands.

• Leadership skills are a plus.