Jobs / Business Developer Jobs / Senior Business Analyst
On-site Full Time
mashreq -
Egypt , Cairo
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mashreq

Job Details

Employment Full Time
Category Accounting, Finance & Banking
Industry Banking
- Collaborate with stakeholders to gather detailed requirements.
- Analyze user needs and translate them into functional specifications.

- Ensure alignment with business objectives and user expectations.

- Document expected outcomes and acceptance criteria.

- Lead process excellence initiatives and strategic business improvement projects

- Drive process optimization, cost reduction, customer experience, and operational excellence

- Engage with stakeholders, project teams, and end users.
- Flexibility and adaptability are essential to address evolving requirements.

- Drive process changes and leverage analytics for deeper insights.

- Work closely with the Head of the contact centre and subject matter experts.

- Engage actual end users during UAT to validate solutions.



Evaluate QA results and ensure product quality.

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About mashreq
Egypt, Cairo
Banking
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