On-site Full Time
-
Egypt , Cairo
--
Tqnia IT | تقنية

Job Details

Job Summary We are looking for an experienced Software Account Manager to manage and develop relationships with existing and potential clients. The role will be responsible for understanding clients' business needs, identifying opportunities for software solutions, maintaining strong client relationships, and driving account growth and revenue. Key Responsibilities Manage and maintain strong, long-term relationships with existing clients. Act as the main point of contact for assigned accounts. Understand clients' business needs and recommend suitable software solutions. Identify opportunities for upselling and cross-selling additional software solutions and services. Follow up on existing accounts to ensure customer satisfaction and identify new business opportunities. Prepare and present proposals, quotations, and commercial offers. Conduct client meetings, presentations, and product/service demonstrations. Manage negotiations and follow up until deal closure. Coordinate with the Technical, and Project Management teams to ensure smooth project delivery and client satisfaction. Handle client concerns and coordinate internally to ensure timely resolution. Maintain accurate account information, opportunities, and activities through the CRM. Monitor account performance, sales pipeline, and revenue growth. Develop account plans and strategies to maximize the value of key clients. Stay updated on market trends, competitors, and customer needs. Prepare regular account and sales reports for management. Requirements Bachelor's degree in Business Administration, Marketing, Computer Science, Information Systems, or a related field.2+ years of experience in Account Management, Customer Success. Previous experience working in a Software House, Saa S, or IT services company is highly preferred. Strong understanding of software solutions and the ability to communicate technical concepts to business clients. Proven experience managing client relationships and achieving sales/revenue targets. Strong negotiation, presentation, communication, and closing skills. Experience with upselling and cross-selling. Excellent follow-up and relationship management skills. Experience using CRM systems. Strong organizational and problem-solving skills. Excellent English communication skills.

Similar Jobs

About Tqnia IT | تقنية
Egypt, Cairo
Information Technology and Services