Connect to your skills and professional experience

Desirables Knowledge in Infrastructure, Network and VPN. Experience Netskope, Jamf Pro, Intune. Knowledge in Asset management and workstation life cycle. ITIL foundation certified.

Connect to your business Technology & Transformation Distinctive thinking, deep expertise, and collaborative working. That s what connects us. That s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we ll make an impact that matters. Personal Independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.

Connect with your colleagues Location: Cairo, Egypt What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte s clients include many of the world s largest organizations; I wanted to be part of a team that made a difference that I could be proud of. -Dan, Technology & Transformation Everyone always says it s the people, and that s true. Working for a brand you feel proud of feels pretty good too. And you don t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital. Gillian, Technology & Transformation

Our commitment to you Making an impact is more than just what we do: it s why we re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality. So, we re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we ll take your wellbeing seriously, too. Because it s only when you re comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we ll make sure it never stops growing. Whether it s from the complex work you do, or the people you collaborate with, you ll learn every day. Through world-class development, you ll gain invaluable technical and personal skills. Whatever your level, you ll learn how to lead.

Desired Candidate Profile

• Bachelor s degree in computer science, Cyber Security, Management Information Systems, or a related technical discipline.
• 1+ relevant years of experience.
• Proven experience in End User computing, Desktop support, Workstation technology and security.
• Experience in an End User support operation in a medium-to-large enterprise environment.
• Strong hands-on experience in Windows and Mac operating systems, PC hardware and software troubleshooting complex incidents and problems.
• Understanding of Microsoft Active Directory, Microsoft Exchange, Endpoint patching, vulnerability remediation, antivirus, encryption, and workstation security.
• Experience with ITIL framework, in particular Incident and Request management.
• Experience with IT Service Management solutions such as ServiceNow.
• Strong understanding of data privacy and confidentiality and compliance.
• Very good communication skills and customer service capabilities.
• English language fluency.