Company Description Fathy Ibrahim - فتحي إبراهيم is a family-owned luxury accessories and jewelry retailer with more than 90 years of experience in the market. The store is known for offering a curated selection of high-quality goods, appealing to customers seeking exceptional gifts for themselves or their loved ones. With a focus on personalized service, the business blends tradition and modern style to deliver a distinguished shopping experience. Team members join a close-knit environment where commitment to quality and customer satisfaction is highly valued.
Role Description The Store Assistant is a full-time, on-site role based in Qesm 2nd El Mansoura. This role involves welcoming customers, providing product information, and supporting them in selecting luxury accessories and jewelry that meet their needs. Daily tasks include handling retail sales transactions, maintaining organized and visually appealing displays, and ensuring that inventory is well-stocked and accurately recorded. The Store Assistant will also respond to customer inquiries, assist with gift wrapping or special requests, and help keep the store clean and orderly. In addition, the role may include supporting staff training, following store procedures, and collaborating with the team to achieve sales and service goals.
Qualifications

Candidates should possess strong Customer Service and Communication skills to interact effectively and professionally with a diverse range of clients. Candidates should possess solid Retail Sales skills, including product knowledge and basic point-of-sale operations. Candidates should possess good Organization Skills to manage stock, maintain displays, and handle multiple tasks efficiently. Candidates should possess Training capabilities to support onboarding and skill development of new team members when needed. Additional beneficial qualifications include prior experience in retail or luxury goods, attention to detail, reliability in following procedures, and basic numeracy for handling cash and transactions. A high school diploma or equivalent and the ability to work flexible hours, including weekends and holidays, are preferred.