Moderator - Order Fulfillment | Jobs in Cairo

Moderator - Order Fulfillment

On-site Full Time

Sky Medical For Medical Devices -

Egypt , Cairo

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Job Details

Employment Full Time

Category Healthcare & Medical

Industry Medical Devices

Work Mode: On-site, Full-time job Location: Mohandseen
Key Responsibilities:Respond to customer inquiries via Facebook, Instagram, Whats App, and other communication channels. Answer customer phone calls professionally and provide accurate information. Process and confirm customer orders with accuracy. Coordinate and follow up on shipments with shipping companies until successful delivery. Handle shipping issues, returns, and customer complaints efficiently. Update order status and keep customers informed throughout the process. Coordinate with internal teams to ensure smooth order fulfillment. Maintain a high level of customer satisfaction through professional communication and problem-solving.
Requirements:Minimum 1 year of experience in Moderation and Order Fulfillment. Good command of English Excellent communication and customer handling skills. Strong problem-solving and organizational skills. Ability to work under pressure and manage multiple tasks. Good computer skills and proficiency in Microsoft Office. Attention to detail and commitment to accuracy.

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