Job Title

Specialist - Planning

Job Scope

The Specialist - Planning is accountable for developing forecast models associated with customers and products while incorporating market and internal data to predict demands and optimize the flow of inventory. S/He works closely with the sales, marketing, logistics and other internal stakeholders to align forecasts and process customer orders accordingly.

Main Duties And Responsibilities

Analyze the market, forecast product demands, set sales and supply plans by country of operation;Control and manage supply and inventory at all levels;Provide the supply chain team with relevant reports and data for planning related activities and meeting customers’ demands;Coordinate, on a regular basis, with the sales and marketing departments seeking demand drivers and generating updated data assumptions;Review and evaluate forecast results, inventory and sales performance and report periodic metrics to concerned;Manage and process customers’ order in accordance with forecasted demands;Fulfill orders once released from credit;Update customers and internal stakeholders on order backlogs and information;Work with logistics, sales and credit teams to ensure order fulfilment in a timely manner;Handle customer complaints in coordination with concerned departments;Manage CRM system, tools and processes and optimize workflows to increase effectiveness.


Position Requirements

Education

Bachelor’s degree in Business Administration, Economics or any other related field

Experience

Requirements

Minimum 3–4 years of relevant experience in Supply and Demand Planning. Strong Demand Planning experience, including volume management and a good understanding of distribution channels in Egypt. Experience in Supply Planning, including inventory planning, warehousing operations in Egypt, and the development of supply plans. Strong control, reporting, and analytical skills. Advanced proficiency in Microsoft Excel and hands-on experience with ERP systems. Previous experience within the FMCG and/or Distribution industry is a must. Experience managing or planning for Apple products is highly preferred.