On-site Full Time
Orascom Development Egypt -
Egypt , Cairo
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Orascom Development Egypt

Job Details

Employment Full Time
Category Administration
Industry Real Estate
Responsibilties:Respond to homeowners’ requests and inquiries in a timely and professional manner. Handle homeowners’ outcall requests when required. Liaise with relevant departments to resolve homeowners’ complaints within the agreed timelines. Monitor and respond to homeowners’ inquiries and complaints received through social media platforms. Discuss and implement community communication initiatives to enhance homeowner satisfaction and engagement. Provide homeowners with accurate, timely, and complete information as required. Maintain accurate records of homeowners’ complaints and follow up with relevant departments to ensure timely resolution. Collaborate effectively with internal teams to enhance town services and address homeowners’ requests and concerns. Conduct periodic town tours and site inspections to assess and audit the condition of living areas and community facilities.

Requirements:
Bachelor’s degree in Business Administration or a related field. Minimum of 3 years of relevant work experience. Excellent communication and interpersonal skills. Proficient in Microsoft Office, particularly Excel, Word, and Outlook.

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About Orascom Development Egypt
Egypt, Cairo
Real Estate
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