1. Business Strategy & P&L Ownership: Develop and execute the overall business strategy for the Interior Design & Finishes function in alignment with the company's strategic objectives. Establish the department as a profitable and commercially sustainable business line. Own the department's P&L, revenue, gross margin, cost base, cash flow, and profitability. Develop annual business plans, revenue targets, budgets, and profitability objectives. Identify opportunities to increase revenue, improve margins, optimize costs, and enhance overall business performance. Establish the appropriate business model, pricing strategy, service offering, and operating structure for the function. Continuously assess market trends, customer needs, competitors, and emerging opportunities to maintain a competitive market position. Present regular business performance updates, forecasts, risks, and improvement plans to senior management.
2. Commercial Strategy & Business Development: Lead the commercial strategy for the Interior Design & Finishes business line and build a strong and sustainable project pipeline. Identify and pursue new business opportunities across residential, commercial, hospitality, retail, and other relevant sectors. Develop and maintain strong relationships with developers, investors, consultants, architects, contractors, suppliers, and key clients. Lead major commercial negotiations, proposals, tenders, and contract discussions. Establish pricing and costing strategies that balance market competitiveness with targeted profitability. Review and approve project proposals, quotations, budgets, variations, and commercial submissions within the approved authority limits. Ensure accurate estimation of project costs, resources, risks, overheads, and expected margins before project commitment. Monitor pipeline conversion, win rates, backlog, revenue forecasts, and project profitability. Develop strategic partnerships with suppliers, contractors, designers, and specialist subcontractors to enhance the company's market offering and commercial competitiveness.
3. Project Management & Delivery: Provide executive oversight of the complete project lifecycle from inception through design, procurement, construction, finishing, testing, and handover. Ensure all projects are delivered within approved time, cost, quality, and profitability parameters. Establish project governance frameworks, methodologies, reporting standards, and performance controls. Review project schedules, budgets, resource plans, procurement strategies, and delivery risks. Monitor project performance and intervene proactively where projects are facing delays, cost overruns, quality issues, or commercial risks. Ensure effective coordination between design, project management, procurement, commercial, finance, and site execution teams. Ensure appropriate project controls are in place for variations, claims, change orders, and scope management. Drive timely resolution of critical project issues and escalate major risks to senior management when required. Ensure successful project completion, handover, client satisfaction, and commercial closure.
4. Interior Design Management: Lead the overall interior design strategy and ensure consistency with the company's design vision, brand positioning, and project objectives. Oversee the development and review of design concepts, detailed designs, material selections, specifications, shop drawings, and finishes. Ensure design solutions are commercially viable, technically feasible, and aligned with project budgets and timelines. Balance design excellence with cost efficiency, constructability, availability, and lifecycle considerations. Ensure effective coordination between interior designers, architects, consultants, MEP teams, project managers, and contractors. Establish design standards, guidelines, and approval processes across projects. Review and challenge design proposals to ensure they deliver the required customer experience while protecting project margins. Ensure design changes are properly assessed for their impact on cost, time, quality, and project profitability.
5. Finishes & Technical Management: Oversee the selection, specification, procurement, and implementation of interior finishes and materials. Ensure finishes meet required quality, design, technical, durability, and commercial standards. Establish and maintain relationships with key suppliers, manufacturers, contractors, and specialist subcontractors. Drive value engineering initiatives without compromising the overall design intent or customer experience. Ensure material selections and specifications are aligned with approved budgets and project timelines. Monitor material costs, lead times, procurement risks, and market availability. Ensure effective quality control throughout installation and final delivery.
6. Financial & Cost Management: Ensure robust financial controls are implemented across all projects and the overall business line. Monitor project budgets, actual costs, commitments, forecasts, and projected margins. Establish mechanisms to identify and address cost overruns at an early stage. Drive cost optimization and value engineering initiatives across design, procurement, and execution. Ensure all commercial variations and additional works are properly evaluated, approved, priced, and documented. Work closely with Finance to monitor revenue recognition, billing, collections, cash flow, and project profitability. Review project financial performance and take corrective action where required. Ensure lessons learned from completed projects are incorporated into future pricing, budgeting, and delivery strategies.
7. Procurement & Supply Chain: Develop procurement strategies that support project timelines, quality requirements, and targeted margins. Oversee the procurement of materials, furniture, finishes, and specialist works where applicable. Establish a strong supplier and subcontractor network to ensure competitive pricing and reliable delivery. Negotiate commercial terms, payment conditions, lead times, warranties, and service levels. Ensure procurement decisions support the overall project commercial strategy. Identify opportunities for framework agreements and strategic sourcing to improve cost efficiency and margins.
Desired Candidate Profile
- Bachelor's degree in Interior Design, Architecture, Engineering, Construction Management , or a related field from a reputable university. A Master's degree or MBA would be an advantage.
- 15+ years of progressive experience across Interior Design, Fit-Out, Finishes, Construction, Project Management, or related sectors.
- Significant experience in a senior leadership role managing complex interior design and/or fit-out projects.
- Strong proven experience in commercial management, P&L ownership, budgeting, costing, pricing, and profitability management.
- Demonstrated experience in managing the complete project lifecycle from design through execution and handover.
- Strong track record of delivering large-scale and complex projects within budget and timeline.
- Experience in developing new business and building a sustainable commercial pipeline.
- Strong understanding of procurement, subcontracting, contracts, variations, claims, and project controls.
- Experience working with high-end residential, hospitality, commercial, retail, or mixed-use developments is highly preferred.