Company Description University Assist is an educational consultancy dedicated to guiding students through the full process of applying to higher education institutions in German universities. The organization designs tailored pathways that address each student’s individual needs, academic background, and preferences. By managing the application journey from A to Z, University Assist aims to reduce stress and uncertainty for prospective students. The team focuses on clear communication, personalized support, and professional advisory services to help students make informed decisions about their academic futures.

Role Description: University Assist is looking for an organized and detail-oriented HR & Administration Officer to manage day-to-day HR and office administrative activities. The role will mainly focus on employee KPI tracking, performance reporting, attendance and HR records, and daily office administration, while also supporting recruitment activities when needed. The ideal candidate should be proactive, comfortable working with reports and Excel/Google Sheets, and able to consistently follow up with employees and managers to ensure records, KPIs, evaluations, and administrative tasks are kept up to date.

Key Responsibilities:Track employee KPIs and maintain performance records. Prepare regular KPI and performance reports for management. Track attendance, lateness, leave, probation periods, and employee records. Follow up on pending evaluations and performance-related actions. Handle daily office administrative needs and basic purchasing. Maintain invoices, receipts, and office expense records. Coordinate with suppliers and service providers when required. Support recruitment by posting vacancies, screening CVs, conducting initial interviews, and coordinating interviews. Assist with employee onboarding and general HR administration.
Requirements:1–2+ years of experience in HR, administration, or a similar role. Strong organizational and follow-up skills. Good knowledge of Excel and/or Google Sheets. Good communication skills in Arabic and English. Strong attention to detail and ability to handle confidential information. Previous experience in an educational consultancy, study-abroad agency, education company, or similar environment is preferred.