Company Description Proleaders Company - شركة نخبة القادة is a training solutions provider focused on empowering individuals and organizations through tailored, market-relevant programs. The company offers a wide range of language, administrative, and technical training designed to support both professional and educational goals. Its team of experienced trainers delivers knowledge and skills using innovative, interactive methods that create an engaging learning environment. All programs are based on modern educational approaches and practical application to ensure measurable results. Proleaders is committed to continuous improvement, high-quality training, and meeting client needs in a professional and impactful way.
Role Description The Telesales Representative is a full-time, on-site role based in Giza. In this position, the representative will make outbound calls to prospective and existing clients, introduce training programs, and clearly explain their benefits and features. The role involves responding to inquiries, providing accurate information, and guiding potential customers through the enrollment process. The representative will follow up on leads, maintain detailed records of interactions, and work toward achieving individual and team sales targets. Daily responsibilities also include collaborating with the training team to understand program updates, sharing feedback from customers, and supporting overall customer satisfaction.
Qualifications
Candidates should possess strong Communication skills, including clear phone communication and active listening. Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve issues, and ensure a positive client experience. Candidates should possess Sales skills, including lead follow-up, negotiation, and closing enrollments for training programs. Candidates should possess Training-related awareness to effectively describe program content, benefits, and learning outcomes. Relevant skills and qualifications include proficiency in basic computer and CRM tools, the ability to work toward targets, strong organizational skills, and prior experience in telesales or call center environments. A high school diploma or equivalent is required; a diploma or degree in business, marketing, or a related field is an advantage, as is experience in the education or training sector.