Job Description
Process accounts receivable transactions accurately, efficiently, and in accordance with university policies, accounting procedures. Record payments received through various payment channels, including bank transfers, online payments, and other approved payment methods. Process tuition fees, financial adjustments, and other approved student account transactions. Coordinate with internal departments to ensure the accurate processing, reconciliation, and completion of student financial transactions. Prepare daily, weekly, and monthly financial reports. Participate in monthly closing activities and provide support for financial reporting requirements. Follow up on pending bank transfer communications, verify related information, coordinate with relevant parties, and ensure timely processing and recording of received payments. Monitor and follow up on Financial Affairs mailbox communications, ensuring timely review, response, and appropriate action on assigned financial inquiries and requests. Prepare and send financial notifications, announcements, and payment-related communications to students through the Financial Affairs mailbox, ensuring accuracy, clarity, and timely delivery Process student deferment requests by reviewing supporting documents, recording approved transactions in the ERP system, updating related records. Monitor outstanding receivables and follow up on overdue balances in coordination with relevant departments and according to university collection procedures. Respond promptly and professionally to financial inquiries from students, parents, and internal departments through email, telephone, and other approved communication channels, providing accurate information and ensuring timely resolution with a high level of customer service. Maintain complete and accurate financial documentation, including electronic records and physical files, in accordance with departmental procedures. Perform other duties as assigned.
Qualification: 1-4 years of experience in finance and accounting Excellent command of English (written and spoken). Strong communication and interpersonal skills. Ability to work under pressure and meet deadlines. Proficiency in Microsoft Office applications, especially Excel, with the ability to prepare and analyze financial data. Excellent communication skills with the ability to interact professionally with students, parents, and internal departments. Ability to manage multiple tasks, prioritize workload, and meet deadlines