Role Purpose: Ensure the availability, security, and performance of LAN/WAN, Internet, firewalls, switching, wireless, and network services, while providing professional help desk support.
Key Responsibilities:
Administer and troubleshoot LAN/WAN, switches, routers, firewalls, and Wi-Fi.
Manage FortiGate firewall policies, VPN services, and network security.
Monitor connectivity, performance, and critical alerts.
Maintain IP addressing, VLANs, routing, DHCP/DNS, and documentation.
Provide end-user support and escalate complex incidents.
Apply IT security policies, patching, and compliance standards.
Requirements
3–5 years of network administration experience.
Strong knowledge of TCP/IP, VLANs, routing, switching.
Hands-on FortiGate firewall experience preferred.
Good English communication skills.
Fortinet NSE/FCP or Cisco CCNA certification.
Experience with FortiAnalyzer, SIEM, or SD-WAN.
ITIL Foundation knowledge.