·         Accomplishes sales support objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

·         Manage, lead, and support the daily activities of the inside sales department and supporting departments.  

·         Responsible for hiring and managing performance of assigned departmental employees.

·         Responsible for employee development, formalized and scheduled training programs for assigned employees.

·         Responsible for developing, implementing, and monitoring departmental goals and KPIs. 

·         Settle standardization system for Customer Data Base, Filing Systems, Resources and tools of Sales Support Team.

·         Offers revisions and approve orders.

·         Responsible for Process Improvement.

·         Support other departments as needed or workload permits.

·         Special projects as assigned.

·         Coordinate with team members to assure on time completion of proposals

·         Analyze and evaluate performance of each department members which will be affected directly the appraisal results.

·         Perform with VP to prepare and execute detailed presentations, tactics, metric, systems and action plans.

·         Prepare and maintain entire quarterly commission reports

·         Develop standard presentations, sales support materials, reports and case studies.

Requirements

• Bachelor degree in Chemical / Mechanical Engineer

• At least 5 years of professional experience in the same field.

• Strong computer skills

• Strong external and internal communication

• Strong task management and organization skills

• Training and Coaching Skills

• Critical thinking and problem-solving skills

• Decision-making

• Adaptability

• Stress tolerance