Company Description Dynamics Link is a trusted advisor in business management solutions and a leading Microsoft Dynamics ERP partner, delivering innovative solutions and first-class support for Microsoft Dynamics NAV and LS Retail. With more than 20 years of cumulative experience, the team implements integrated systems across Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI). The company focuses on future-proof, business-critical solutions that align with best practices and are tailored to each client’s processes and people. By immersing in clients’ strategies, Dynamics Link consults, designs, implements, and maintains solutions that continue to deliver measurable business benefits for organizations.
Role Description This full-time, on-site Sales Account Manager role is based in Qesm 1st Nasser City. The Sales Account Manager will manage a portfolio of software clients, build long-term relationships, and identify opportunities to expand the adoption of Microsoft Dynamics and related solutions. Daily responsibilities include conducting client meetings, understanding business needs, presenting tailored solution proposals, preparing quotations, and negotiating contracts. The role involves coordinating with technical and implementation teams, monitoring account performance, and ensuring timely resolution of customer issues. The Sales Account Manager will also contribute to sales forecasting, pipeline management, and reporting, while upholding a high standard of customer service and communication throughout the sales cycle.
Qualifications
Candidates should possess strong Software Sales skills with experience in selling ERP, CRM, or business management solutions. Candidates should demonstrate solid Account Management capabilities, including relationship building, retention, and growth of key accounts. Candidates should have excellent Communication skills, both written and verbal, for client presentations, negotiations, and internal collaboration. Candidates should bring a customer-centric mindset and proven Customer Service skills to ensure high levels of client satisfaction. Candidates should exhibit effective Sales skills, including prospecting, qualifying leads, and closing opportunities within a structured sales process. Relevant experience in Microsoft Dynamics NAV, LS Retail, or comparable ERP/CRM solutions is highly beneficial. Bachelor’s degree in Business, Information Technology, or a related field, or equivalent practical experience in B2B software sales. Strong analytical and problem-solving abilities, with comfort working with KPIs, forecasts, and CRM tools. Ability to work collaboratively with technical, consulting, and support teams in a fast-paced environment.