On-site Full Time
Sutherland -
Egypt , Cairo
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Sutherland

Job Details

This is a full-time on-site role located in New Cairo for a Customer Service Specialist . Your day-to-day responsibilities will include: Handling customer interactions with efficiency and empathy . Providing tailored solutions to meet customer needs. Ensuring a positive customer experience through effective communication and professional phone etiquette .

Desired Candidate Profile

Qualifications Fresh Grads & Dropouts are welcome to apply! What we re looking for:
  • Fluency in English is a MUST (B2/C1)
  • Strong skills in Customer Service & Customer Support
  • Problem-solving , active listening , & attention to detail
  • Experience in a customer-facing role and familiarity with CRM tools is a plus!
  • Flexibility with night & overnight shifts is essential
If you re passionate about making a difference and love helping customers, we want YOU!

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About Sutherland
Egypt, Cairo
Telecommunications