Job description

Company Description

"Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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We're looking for a dedicated and professional Security Officer to join our dynamic team in Cairo, Egypt. As a Security Officer, you will play a vital role in ensuring the safety and security of our premises, employees, and visitors. This position requires a detail-oriented individual with exceptional observation skills, the ability to remain calm under pressure, and a commitment to maintaining the highest standards of security. You'll work collaboratively with various departments to create a secure and welcoming environment for all stakeholders while demonstrating both assertiveness and empathy in your interactions.

• Patrol and monitor assigned areas to prevent and detect signs of intrusion, ensuring the security of doors, windows, gates, and other access points
• Respond promptly to alarms and emergency situations, coordinating with local law enforcement and emergency services when necessary
• Monitor and control facility access, including verifying identification, issuing visitor badges, and maintaining accurate visitor logs
• Conduct thorough security screenings of personnel, vehicles, and materials entering the premises in accordance with established protocols
• Operate and monitor surveillance equipment, including CCTV systems, and analyze footage to identify potential security concerns
• Investigate and document security breaches, incidents, and suspicious activities with accuracy and attention to detail
• Perform regular safety and security checks to identify potential hazards, vulnerabilities, and areas for improvement
• Assist in the development and implementation of security policies, procedures, and best practices
• Provide excellent customer service while maintaining a professional and assertive demeanor with employees, visitors, and external partners
• Collaborate with other departments and security personnel to ensure a cohesive and secure environment
• Prepare and maintain accurate, organized logs, reports, and records of all security-related activities
• Participate in ongoing security training and stay updated on relevant security protocols, technologies, and industry standards
• Respond to and manage emergency situations with decisiveness and resilience

• Minimum 0-3 years of professional experience in a security role, preferably in hotel operations, corporate facilities, or similar environments
• Valid security license and clearance as required by Egyptian regulations and local authorities
• Certification in CPR and First Aid
• Strong knowledge of security protocols, procedures, and industry best practices
• Excellent observation skills and meticulous attention to detail
• Proficiency in computer applications, including Microsoft Windows and security management systems
• Outstanding interpersonal and communication skills with the ability to interact professionally and respectfully with diverse groups of people
• Demonstrated ability to remain calm, make sound decisions, and take appropriate action in high-pressure and emergency situations
• Strong problem-solving skills and the ability to think critically and analytically
• Excellent written communication skills for preparing clear, concise, and accurate reports
• Physical fitness and the ability to stand for extended periods while performing security-related duties
• Flexibility to work various shifts, including nights, weekends, and holidays as required
• High level of integrity, reliability, and discretion with the ability to maintain confidentiality
• Proficiency in English; knowledge of Arabic or other local languages is a plus
• Ability to work independently while demonstrating strong collaborative and team-oriented skills
• Knowledge of emergency response procedures and crisis management

Your team and working environment:
•    A passionate and inspired team that creates unique experiences for all they meet.
•    We recognize and celebrate our team and individual success 
Hotel Overview:  Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
The spectacular reception leads the way to 543 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
Physical Aspects of Position (include but are not limited to): 
•    Constant standing and walking throughout shift.
•    Frequent lifting and carrying up to 30 lbs.
•    Occasional kneeling, pushing, pulling, lifting.
•    Occasional ascending or descending ladders, stairs and ramps.
Visa Requirements: Must be legally permitted to work in Egypt.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What is in it for you:
•    Employee benefit card offering discounted rates at Accor worldwide
•    Learning programs through our Academies
•    Opportunity to develop your talent and grow within your property and across the world!
•    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.