Company Description Hayah Laboratories is an Egyptian beauty and personal care company founded in 2016, dedicated to meeting customer needs and aspirations. The company focuses on developing effective and safe formulas across its product range. Hayah Laboratories aims to deliver a remarkable customer experience by offering high-quality products that compete with European standards. Team members join a growing organization committed to innovation, product excellence, and customer satisfaction. Role Description The Front Desk Staff role is a full-time, on-site position based in Cairo, Egypt. The individual in this role will greet and assist visitors, manage incoming phone calls, respond to customer inquiries, and direct guests to the appropriate department. Daily responsibilities include handling check-in and check-out procedures, maintaining a tidy and professional reception area, and managing basic administrative tasks such as data entry, appointment scheduling, and document handling. The Front Desk Staff will collaborate with internal teams to ensure smooth office operations and a positive experience for customers and visitors. Qualifications Strong customer-facing abilities, including Customer Service and Communication skills. Front desk operational skills, including Receptionist Duties and Phone Etiquette. Resident in new Cairo is a must Basic administrative and technical skills, including Computer Literacy and data entry. Ability to stay organized, multitask, and manage time in a busy reception environment. Professional appearance and demeanor, with a courteous and respectful attitude toward all visitors. Previous experience in a front desk, customer service, or administrative role is preferred. Proficiency in Arabic and good command of English, both spoken and written, is beneficial. Please submit your cv at: [Click to show email]