Company description

Portaluna, a Morgans Originals hotel

Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.

This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.

Job description

Sales strategy & business development:

• Develop and implement comprehensive sales strategies to drive revenue across the hotel.
• Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments.
• Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction.

Account management:

• Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded.
• Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements.
• Monitor account performance, providing regular reports and insights to senior management.

Collaboration & coordination:

• Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets.
• Coordinate with the revenue management team to optimize pricing strategies and availability.
• Collaborate with operational departments to ensure seamless service delivery for clients.

Financial management:

• Develop and manage departmental budgets, ensuring financial targets are met.
• Analyze financial data to inform business decisions and identify areas for improvement.
• Ensure timely and accurate billing and collection processes for accounts.

Additional responsibilities:

Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.

Qualifications

Abilities / key competencies / skills

Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.

• Leading myself
• Positive orientation
• Operational decision making
• Self-development & management
• Leading others
• Developing an empowered team
• Leading an engaged and diverse team
• Communication
• Leading the business
• Advocating guest passion
• Business planning and analysis
• Business improvement and change

Experience / certificates / education

• Experience: At least 3–5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel setting.
• Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

Skills & attributes:

• Strong knowledge of revenue management principles, including forecasting, pricing strategies, and market segmentation.
• Experience with revenue management software (e.g., IDeaS, Revinate, RMS), and proficiency in using Excel for data analysis and reporting.
• Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms.
• Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners.
• Knowledge of the Dubai hospitality market and trends would be an advantage.

Additional information

What awaits you...

• The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.