Receiving patients, visitors, and companions in a friendly and professional manner, and providing support and reassurance. Guiding patients and visitors to the correct departments, clinics, or rooms they intend to visit. Answering general questions about the hospital, visiting hours, doctors, and available services. Recording new patient information accurately in the hospital system and updating current patient data. Verifying patients' health insurance information and ensuring coverage of the required services. Scheduling, confirming, and canceling appointments, tests, and following up on organizing the timetable. Assisting in organizing, updating, and preserving medical records, whether paper or electronic, with full confidentiality of patient data. Responding to all incoming calls and directing them to the appropriate department or person quickly and efficiently. Preparing and printing medical documents, intake and discharge forms, invoices, and receiving co-payments or amounts due. Continuous coordination with different hospital departments (nursing, doctors) to ensure smooth service delivery for the patient.
Additional Details
- Number of vacancies: 4
- Shift system: morning and evening
- Benefits: health insurance, social insurance, overtime