Job description :The Recruitment Manager is responsible for leading all human resources functions for the mall management company, ensuring the organization attracts, develops, and retains high-performing employees while maintaining full compliance with labor laws and company policies. The role supports both the operational needs of the mall and the strategic growth of the business. Key Responsibilities:1. Talent Acquisition* Develop annual manpower plans with department heads.* Manage recruitment from sourcing to onboarding.* Build relationships with recruitment agencies and universities.* Ensure timely hiring for all vacancies.* Conduct interviews for management positions.2. Employee Relations* Foster a positive work culture.* Handle employee grievances and disciplinary matters.* Conduct investigations and recommend appropriate actions.* Promote employee engagement and retention initiatives.3. Performance Management* Conduct training needs analysis.* Develop annual training calendars.* Coordinate technical, leadership, customer service, and compliance training.* Evaluate training effectiveness.5. Compensation & Benefits* Ensure salary competitiveness through market benchmarking.* Manage payroll coordination.* Review benefits and incentive schemes.* Support annual salary reviews.6. Recruitment Operations* Maintain employee records and HRIS.* Oversee attendance and leave management.* Ensure accurate personnel documentation.* Monitor probation periods and contract renewals.7. Legal Compliance* Ensure compliance with Egyptian Labor Law.* Manage social insurance and labor office requirements.* Maintain all statutory records.* Update HR policies according to legal changes.8. Policies & Governance* Develop and update HR policies and procedures.* Ensure consistent implementation across departments.* Promote ethical standards and confidentiality.9. Organizational Development* Review organizational structure.* Recommend efficiency improvements.* Support change management initiatives.* Lead employee satisfaction surveys. Recruitment – Job Requirements Education:* Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.* Master’s degree or MBA is an advantage.* Professional HR certification (CIPD, SHRM-CP/SHRM-SCP, PHR/SPHR, or equivalent) is preferred. Experience:* 7–10 years of progressive Recruitment experience.* Minimum 3–5 years in an Recruitment management role.* Experience in shopping malls, retail, hospitality, mixed-use developments, real estate, or facility management is highly preferred.* Proven experience in recruitment, employee relations, performance management, and organizational development.* Experience managing outsourced service providers (security, housekeeping, maintenance) is an advantage. Technical Knowledge:* Strong knowledge of Egyptian Labor Law and Social Insurance regulations.* Experience with HR Information Systems (HRIS) and payroll systems.* Strong understanding of compensation and benefits, talent management, and succession planning.* Experience in policy development and HR compliance.* Proficiency in Microsoft Office, especially Excel, Word, and Power Point. Skills & Competencies:* Strong leadership and team management skills.* Excellent communication and interpersonal abilities.* Strong problem-solving and conflict-resolution skills.* High level of integrity and confidentiality.* Excellent organizational and time-management skills.* Strong negotiation and influencing skills.* Analytical mindset with the ability to interpret HR metrics.* Ability to work under pressure in a fast-paced operational environment.* Strong decision-making and sound judgment. Personal Attributes:* Customer service-oriented mindset.* Professional appearance and demeanor.* Proactive and results-driven.* Adaptable and resilient.* High emotional intelligence.* Collaborative and approachable.* Committed to continuous improvement and employee development. Languages:* Fluent in Arabic and English (spoken and written).* Additional languages are an advantage. Other Requirements:* Ability to work flexible hours when required, including weekends during major mall events or operational needs.* Willingness to participate in emergency response and business continuity planning.* Valid driving license is an advantage if travel between sites is required.