Reporting: Branches Manager

Fixed Shift: 10:00 AM - 5:00 PM

Responsibilities: 

• Greeting and attending to visitors at the front desk

• Provide basic and accurate information in-person and via phone/email

• Accurate patients’ data entry into our clinic management system

• Time keeping and proper schedule management. Contact patients in case of delay

• Schedule follow up appointments & next visit action

• Professionally assist both staff and patients to ensure smooth work flow

• Maintain office security by following safety procedures and controlling access via the reception desk

• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

• Order front office supplies and keep inventory of stock

• Perform other clerical receptionist duties such as filing, scanning, photocopying, transcribing and faxing

• Keep updated records of office sales & expenses

Requirements

• Fresh graduates are welcomed 

• Proven work experience, Front Office Representative or similar role

• Proficiency in Microsoft Office

• Hands-on experience with office equipment (e.g. fax machines and printers)

• Professional attitude and appearance

• Solid written and verbal communication skills

• Ability to be resourceful and proactive when issues arise

• Excellent organizational skills

• Multitasking and time-management skills, with the ability to prioritize tasks

• Customer service attitude

Benefits:

• Benefited salary

• Social insurance

• Medical Insurance