We are Horeca Smart, a leading electronic platform for supplying products to the HoReCa sector (restaurants, hotels, and cafes). We work on providing innovative digital solutions to facilitate the supply process. We are currently seeking a "Social Media & E-Commerce Specialist" to join our team, to be the liaison between our brand names and our customers across various digital platforms and e-commerce sites. Responsibilities: Digital platforms management: efficiently managing the company accounts on social media (Facebook, Instagram, TikTok, LinkedIn) and others. Content creation and publishing: preparing, scheduling, and publishing daily content, in addition to writing engaging marketing copy and preparing campaign content. E-commerce management: regularly updating products on different selling platforms, including adding product images, updating specifications, prices, and writing professional, accurate descriptions that enhance sales opportunities. Digital customer service: continuous follow-up and effective responses to messages, comments, and customer inquiries to ensure the best user experience. Internal coordination: working shoulder-to-shoulder and continuous coordination with the design and photography team to ensure asset quality, and precise communication with sales and warehouses teams to ensure accuracy and availability of the displayed stock. Quality assurance: reviewing and ensuring the accuracy and consistency of all product data across all e-platforms and apps. Analytics and reporting: monitoring and analyzing account and campaign performance, and preparing monthly reports showing results and KPIs. Job requirements: Previous practical experience in managing social media accounts and store management on e-commerce platforms. Excellent skill in crafting marketing content and writing product descriptions. Ability to analyze basic platform data and extract reports. High organizational skills and ability to coordinate between multiple departments (sales, warehouses, and design). Benefits: work in a dynamic environment that supports growth and continuous development. Direct exposure to the latest management and e-commerce technologies in the B2B sector. Competitive salary and benefits to be determined based on experience.
Additional Details
- Number of vacancies: 2
- Shift system: Morning shifts only
- Benefits: health insurance, social insurance, overtime