Provides accurate, efficient and quality services that exceeds customers’ expectations
Adheres to escalation procedures of handling customer complaints at all times
Maintains a high degree of responsibility towards customer confidentiality
Handles warranty and out of warranty customers through informing them with their rights and duties
Performs other related duties
To provide accurate, efficient and quality services that exceeds customers’ expectations
Impacts on the revenue and profits of the company and customer satisfaction
Affects cost of repair which has direct impact on maintenance revenue
Additional Details
- Number of vacancies: 5
- Shift system: morning and evening
- Benefits: health insurance, social insurance, transport allowance, overtime