Full job description
No Experience? No Problem!
We welcome fresh graduates and gap year students. Our trainers and senior team members will guide you every step of the way—all you need is a willingness to learn and grow.
Company Description
Tabby is a leading financial technology company that helps millions of people across the Middle East stay in control of their spending and make the most of their money. More than 40,000 global brands and businesses—including Amazon, SHEIN, Adidas, and IKEA—use Tabby's technology to accelerate growth and build customer loyalty through flexible payment solutions available online and in-store.
Headquartered in Riyadh, Tabby serves customers across Saudi Arabia, the UAE, and Kuwait.
Role Description
This is a full-time, on-site role for a Customer Service Representative based in Cairo, Egypt.
Key Responsibilities
- Handle customer inquiries through various communication channels.
- Resolve customer complaints professionally and efficiently.
- Ensure a high level of customer satisfaction.
- Deliver an exceptional customer experience.
- Respond to customer phone calls and emails.
- Manage customer accounts and related requests.
- Collaborate with internal departments to address customer needs.
Qualifications
- Excellent communication and interpersonal skills.
- Ability to handle challenging situations with professionalism and patience.
- Proficiency in both written and spoken English and Arabic.
- Graduates only.
- Military service certificate required for male applicants.
- Must be a resident of Cairo or Giza.
Salary
- Up to E£42,600 per month.
Education
- Bachelor's degree (Required).
Language
Location