This is a full-time on-site role for a Receptionist based in New Cairo. The Receptionist will be the first point of contact for customers, responsible for greeting visitors, managing the reception desk, answering and transferring calls with professionalism, and providing excellent customer service. The role also involves performing clerical tasks, maintaining records, organizing appointments, and assisting with inquiries and administrative support for the team.

Requirements

Visitor Management: Warmly greet and welcome guests upon arrival; determine the nature of their visit and direct them to the appropriate person or office.

Communication Hub: Answer, screen, and forward incoming phone calls while providing basic information about the company when needed.

Administrative Support: Assist with clerical duties such as filing, photocopying, scanning, and managing incoming/outgoing mail or deliveries.

Schedule Coordination: Manage the calendar for meeting rooms and assist the Marketing and Operations Directors with scheduling appointments or travel arrangements.

Area Maintenance: Ensure the reception and waiting areas are always tidy, professional, and stocked with necessary materials (brochures, water, stationery).

Security & Compliance: Maintain office security by following safety procedures and controlling access via the reception desk (monitoring logbooks).

Internal Liaison: Coordinate with different departments to support internal events or employee engagement initiatives.

Qualifications

• 0–3 years of experience in a front desk, secretarial, or hospitality role

• High school diploma or equivalent; a university degree is preferred

• Strong Phone Etiquette and proficiency in performing Receptionist Duties

• Highly skilled in Clerical tasks and organizational abilities

• Excellent Communication and Customer Service skills

• Detail-oriented and able to manage multiple tasks effectively

• Previous experience in a similar role is preferred

• Good verbal and written skills in both Arabic and English.

Industry

• Retail Luxury Goods and Jewelry