• Prepare shipping documentation for international shipments and support domestic shipment documentation when required.

• Coordinate freight pickup arrangements with logistics providers for international shipments.

• Monitor upcoming shipment schedules and identify potential capacity constraints.

• Coordinate with the logistics team to ensure customer orders are shipped completely and on time.

• Track and trace shipments during transit and update shipment status.

• Ensure compliance with shipping procedures and departmental operating standards.

• Monitor shipment quality, quantity, and efficiency to ensure proper handling.

• Ensure daily, weekly, and monthly shipment targets are achieved.

• Report shipment discrepancies including damage, customs issues, or incorrect deliveries.

• Ensure shipments are delivered to the correct destination within agreed timelines.

• Review freight expenses and verify shipping invoices.

• Report billing discrepancies to the logistics management and accounting teams.

• Support continuous improvement initiatives within logistics and shipping processes.

• Perform additional duties assigned by line management.

Requirements

Bachelor’s degree in Logistics, Business, or Management.